Assistente de Apoio ao Cliente – Portugal (H/M)
Based in France
Core
Customer support specialist for online gaming (poker and sports betting), handling inquiries, account management, and complaints across email, social media, and live channels.
Role type
Customer support agent
Builds
Player experience and brand reputation for Winamax
Domain
Online gaming / iGaming
Deliverable
client delivery
Required skills
Portuguese (native), written and oral communication, computer literacy, customer service orientation, teamwork
Preferred skills
Interest in poker or sports betting
Responsibilities
Respond to player questions and messages, manage account operations, handle complaints, promote understanding of gaming offers and systems
Seniority
Entry-level