Customer Support Officer (M/F/D) - German Speaking - Based in Paris
Core
Handle customer inquiries, account issues, and complaints across email, social media, online events, and live events to optimize the player experience for poker and sports betting users.
Role type
Customer Support Officer
Builds
Player satisfaction and engagement for Winamax's poker and sports betting platforms
Domain
Online Gaming (Poker and Sports Betting)
Deliverable
client delivery
Required skills
German (fluent, written and spoken), Office tools proficiency, high responsiveness, attention to detail
Preferred skills
Interest in poker or sports betting, customer orientation, teamwork
Responsibilities
Process customer inquiries and messages, resolve account issues and complaints, facilitate system usage for customers, represent the brand across multiple communication channels
Sourced via lever · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.