Product Specialist, Custom Content
Core
Liaise with clients to support strategic pre- and post-sales conversations for Getty Images' Custom Content product in the Asia-Pacific region.
Role type
Product Specialist (Account Management / Customer Success)
Builds
Getty Images' Custom Content product, a professional crowd-sourced solution for creating exclusive content at scale.
Domain
Visual content industry, Asia-Pacific market
Deliverable
client delivery
Required skills
Account management, customer success, subject matter expertise, project management, contract management, platform onboarding, creative brief management
Preferred skills
Salesforce proficiency, MS Office Tools
Technologies
Getty Images proprietary platform, Salesforce, MS Office Tools
Responsibilities
Support the discovery process and provide subject matter expertise to drive new business opportunities; Support customers with onboarding, platform familiarity, creative brief management, and contract monitoring; Collaborate with Creative content and production teams on brief execution and logistics; Work with enterprise sales, legal, and finance teams to support service delivery.
Seniority
Individual Contributor