Front Office Clerk- Crown Towers Perth
Core
Front-facing role managing guest check-in, check-out, reservations, and requests to deliver luxury hospitality experiences.
Role type
Front Office Clerk
Builds
Guest arrival/departure processes and reservation management
Domain
Luxury hospitality / Hotel operations
Deliverable
product features
Required skills
Guest service, reservation management, payment processing, multitasking, Microsoft Office (Outlook, Word, Excel), attention to detail
Preferred skills
Experience in hotel/hospitality/tourism, front-facing customer service, collaborative mindset, professional presentation
Responsibilities
Deliver exceptional check-in and check-out experiences, Assist guests with reservations, enquiries, and requests, Process accommodation payments accurately and efficiently, Create joyful, personalised moments through genuine guest interactions