Job
Core
Drive profitability and maximize value for VIP players on online casino and sports betting platforms by managing high-value accounts and fostering long-term relationships.
Role type
VIP Account Manager (Marketing)
Builds
VIP player loyalty and commercial value for online casino and sportsbook brands
Domain
i-gaming (online casino and sports betting)
Deliverable
client delivery
Required skills
account management, campaign strategy, bonus management, customer relationship management, data monitoring, cross-functional collaboration, problem-solving, confidentiality
Preferred skills
German language proficiency
Technologies
MS Office (Excel)
Responsibilities
Manage a portfolio of VIP accounts to boost loyalty and maximize value; Monitor player activity and betting behavior to ensure a positive customer experience; Collaborate with marketing teams to develop and implement exclusive promotions; Liaise with Risk, Payments, and Legal teams to resolve customer issues promptly.
Seniority
Mid-level IC