Key Account Manager (North American Market)
Core
Manage long-standing and new key accounts for a global audio branding agency, delivering top-quality productions and consulting on marketing needs.
Role type
Senior Key Account Manager
Builds
Client relationships and revenue growth for audio branding and client communication services
Domain
Media & Entertainment / Audio Branding
Deliverable
client delivery
Required skills
Relationship management, strategic pipeline planning, telephony technology knowledge, churn mitigation, stakeholder management, data analysis, mentoring
Preferred skills
Commercial acumen, initiative, positive attitude
Responsibilities
Develop strong stakeholder relationships, maintain understanding of telephony technology, strategize client contact, support clients to maximize service value, manage 'served notice' clients, deliver additional revenue, manage large multisite locations, share best practices and mentor new starters