Onboarding Specialist
Core
Drive successful integration of restaurant partners by managing implementation from sale to go-live, configuring software, and delivering training.
Role type
Implementation specialist (hospitality)
Builds
Restaurant operational efficiency via software deployment
Domain
Hospitality / Restaurant technology
Required skills
software configuration, training delivery, project management, cross-functional collaboration, stakeholder communication, on-site presence
Preferred skills
restaurant operations experience, scaling onboarding programs, independent decision-making
Technologies
Zoom, internal software platforms
Responsibilities
Guide partners through onboarding and system configuration; deliver remote and on-site training; manage implementation queue; coordinate administrative logistics; collaborate cross-functionally to resolve issues; communicate status to stakeholders.
Seniority
Mid-level, hands-on IC