Senior Instructional Designer, Training Design & Delivery
Core
Lead end-to-end instructional design for complex learning projects, creating learner-centric solutions for patient service teams in a healthcare technology company.
Role type
Senior Instructional Designer (Training Design & Delivery)
Builds
Comprehensive curriculum including training modules, e-learning courses, and blended learning programs for patient service and pharmacy teams.
Domain
Healthcare technology / Patient Services / Learning & Development
Required skills
Instructional design theories (ADDIE, Adult Learning), e-learning authoring tools (Articulate 360, Adobe Captivate, Camtasia), Learning Management Systems (LMS), project management, curriculum development, assessment tool creation, mentoring
Preferred skills
Healthcare/pharmaceutical industry knowledge, contact center experience, data analytics for learning outcomes
Technologies
Articulate 360, Adobe Captivate, Camtasia, LMS, virtual learning platforms
Responsibilities
Lead end-to-end instructional design process, develop comprehensive curriculum, partner with SMEs to identify training needs, translate complex concepts into learning materials, oversee project delivery, develop assessment tools, mentor junior designers
Seniority
Senior, hands-on IC with mentorship responsibilities