Associate Account Manager
Core
Supporting Account Managers in customer retention, revenue growth, and operational efficiency for restaurant partners.
Role type
Associate Account Manager (Support)
Builds
Customer retention and revenue growth for restaurant partners
Domain
Hospitality / Restaurant Technology
Required skills
Salesforce proficiency, CRM management, documentation, internal coordination, customer case resolution, data organization, cross-functional partnership
Preferred skills
Account management, customer success, customer support, operations
Responsibilities
Support Account Managers with administrative and operational tasks; resolve customer cases; prepare contracts and operational follow-ups; pull and organize data for reporting; maintain accurate documentation in Salesforce; partner with Support, Billing, and Sales teams; provide lighter-touch customer assistance and training.
Seniority
Entry-level / Associate