Order Management Specialist, Operations
Core
Manage the complete Sales Force Quote to Cash cycle, including creating complex quotes, generating order forms, completing sales orders, and overseeing end-to-end deal processing.
Role type
Operations specialist (Order Management)
Builds
Sales orders, quotes, and contract renewals for the operations department
Domain
SaaS / Enterprise Software / Order Management
Required skills
Quote creation, Order processing, CRM management, ERP knowledge, Data entry, Deal structuring, Account auditing, Contract buyouts, Vendor finance deals, Opportunity stage management, Package upgrades/downgrades
Preferred skills
Microsoft Excel, Microsoft Word, Salesforce, ERP systems
Responsibilities
Manage complete Sales Force Quote to Cash cycle, Identify and resolve Q2C technical issues, Provide guidance on complex deal structures, Handle order cancellations, Account renewals, Contract buyout quotes, Opportunity stage amendments, Package upgrade/downgrade, Vendor finance deals, Account audits, Account mergers, Liaise with other departments to resolve cases
Seniority
Mid-level, hands-on IC
