Customer Marketing Manager, Americas
Core
Turn experiences of largest strategic customers into compelling stories and advocacy programs to advance business priorities.
Role type
Customer Marketing Manager (Americas)
Builds
Customer advocacy programs, content, events, and AI-powered story development workflows.
Domain
Data & AI / Enterprise Software
Required skills
Customer marketing strategy, advocacy program execution, narrative development, enterprise relationship management, program management, AI tool automation, cross-functional influence
Preferred skills
Experience with large enterprise customers, AI-enabled workflow automation
Technologies
AI-powered tools and workflows
Responsibilities
Create customer stories tied to key priorities; Build relationships with strategic customers for advocacy activities; Improve customer participation experience; Own programs end-to-end from strategy to launch; Drive customer storytelling at key events; Build and automate AI-enabled tools and workflows; Track metrics and impact of advocacy programs
Seniority
Mid-Senior, hands-on IC