Account Manager, K-12
Core
Managing subscription renewals, upselling, and retention for K-12 school districts to ensure customer satisfaction and product engagement.
Role type
Account Manager (B2B Education)
Builds
Subscription-based personalized learning products for K-12 schools
Domain
Education Technology (EdTech)
Required skills
Account management, customer success, relationship building, sales, territory management, data tracking, stakeholder communication
Preferred skills
Classroom experience, educational field experience, Salesforce proficiency, presentation skills, multi-tasking
Technologies
Salesforce, MS Office, Google Suite
Responsibilities
Proactively outreach to customers with expiring subscriptions to secure renewals; Build and nurture relationships with key decision-makers; Develop deep understanding of product offerings and competitive landscape; Conduct regular territory review meetings with internal stakeholders; Gather customer feedback to improve product offerings; Accurately track customer activities and opportunities in Salesforce.
Seniority
Individual Contributor