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People Operations Associate

RochesterFull-time$70,000–$70,0002026-10-02 → 2026-10-08
On-site

Core

Supporting frontline employees in the Central Region by overseeing HR processes, compliance, and employee relations to foster a positive workplace culture.

Role type

HR Operations Associate (Employee Relations & Lifecycle)

Builds

Employee experience and operational HR processes for transit network partners

Domain

Public transportation technology

Required skills

Employee lifecycle management, workers' compensation claims, employment law compliance, employee relations, payroll administration, benefits administration, union relations

Preferred skills

Experience with unionized workforces, recruiting support, community event representation

Technologies

HRIS systems, payroll platforms, benefits administration tools

Responsibilities

Manage end-to-end employee lifecycle processes including onboarding and offboarding; Handle workers' compensation and unemployment claims; Serve as employee advocate for inquiries and investigations; Lead employee engagement and recognition initiatives; Support payroll and benefits administration; Partner on recruiting efforts; Lead sensitive employee relations matters including terminations; Represent the company at job fairs and community events; Collaborate with central HR teams on process improvements.