Renewals Executive
Core
Coordinate end-to-end customer renewals, triage requests, prepare quotes, and validate contract terms to secure recurring revenue.
Role type
Senior IC renewals operations executive
Builds
Renewal quotations, contract validations, and operational reports for SaaS customers
Domain
SaaS / Business Payments / Cash Management
Required skills
Contract review, pricing validation, data analysis, Excel, stakeholder communication, case management, forecasting support, process improvement
Preferred skills
SaaS/subscription environment experience, revenue operations background, contract language expertise
Technologies
Salesforce (SFDC), Excel
Responsibilities
Triage and resolve incoming renewal requests via case management systems; prepare and issue renewal quotations; validate contract terms and pricing structures; maintain accurate renewal data and support forecasting; collaborate with Customer Success and Sales teams to drive retention.
Seniority
Mid-level, hands-on IC
