Service Desk Analyst Intern
Core
Provide end-user IT support, troubleshoot hardware/software issues, and manage equipment for design professionals in health, education, and business sectors.
Role type
Service Desk Analyst Intern
Builds
IT support services for CannonDesign employees
Domain
IT Support / Design Industry
Deliverable
client delivery
Required skills
Windows desktop troubleshooting, Microsoft Office support, ticket management, hardware setup, equipment upgrades, peripheral maintenance
Preferred skills
Associate or Bachelor degree in Information Technology, innovative thinking
Technologies
Windows, Microsoft Office
Responsibilities
Monitor and close helpdesk tickets, troubleshoot end-user issues, prepare and set up employee equipment, coordinate hardware/software upgrades, test and evaluate new technology, maintain peripherals
Seniority
Intern
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