Senior Partner Success Manager
Core
Senior Partner Success Manager responsible for owning commercial outcomes, managing complex renewals, and driving service expansions for a portfolio of city and agency partners.
Role type
Senior IC Partner Success Manager
Builds
Smart, data-driven public transportation networks for cities and transit operators
Domain
Public transportation technology / Mobility
Deliverable
client delivery
Required skills
Strategic account management, complex contract negotiation, data analysis, stakeholder relationship building, revenue growth strategy
Preferred skills
Entrepreneurial mindset, political navigation, product advocacy
Technologies
Data analysis tools, transportation platforms
Responsibilities
Lead multi-year contract renewals and service expansions; Act as trusted advisor translating partner needs into revenue opportunities; Lead analysis of service performance data to drive strategic decisions; Build long-term relationships with executive city and agency leadership; Champion new product capabilities to expand partner service scope