Senior Director, Account Management
Core
Strategic people leader responsible for leading, developing, and scaling a high-performing Account Management organization to deliver exceptional client outcomes in the pharmacy benefit management sector.
Role type
Senior Director, Account Management (People Leadership & Org Effectiveness)
Builds
High-performing Account Management teams and scalable operating models for client success
Domain
Health-Tech / Pharmacy Benefit Management (PBM)
Deliverable
dashboards & analysis
Required skills
People leadership, talent development, strategic thinking, business acumen, performance management, organizational design, cross-functional partnership, executive presence
Preferred skills
Healthcare, benefits, pharmacy, PBM industry experience
Technologies
None stated
Responsibilities
Lead, coach, and develop Account Executives and Account Management leaders; Establish clear expectations and performance standards across the organization; Monitor team performance against key client and business metrics; Partner with cross-functional teams to deliver an integrated client experience; Evaluate team structure and capacity to ensure sustainable performance
Seniority
Senior Director, strategic leadership
