Starlink Communications Manager (Consumer Lifecycle)
Core
Run post-purchase email programs to drive revenue growth through upsells, upgrades, accessories, and referrals for existing Starlink customers.
Role type
Senior lifecycle marketing manager (consumer communications)
Builds
Automated email campaigns for plan upgrades, accessories, bundles, and referrals
Domain
Consumer technology / Satellite internet
Required skills
lifecycle marketing, CRM, growth marketing, email program management, A/B testing, conversion optimization, revenue analysis, copywriting, experiment design, subscription business knowledge, cross-functional collaboration
Preferred skills
automated trigger-based email systems, data-driven targeting, commercial metrics ownership, legal and product partnership experience
Responsibilities
Plan, write, and execute post-purchase email programs; optimize conversion and scale programs via targeting and testing; support new product launches and offer expansions; report on conversion, revenue, and retention metrics; assist with plan changes, terms updates, and new-country launches
Seniority
Senior, hands-on IC