Subcontractor-Partner Manager (Vendor Manager)
Core
Own the operational execution of the subcontractor-partner lifecycle, from sourcing and onboarding through engagement monitoring, performance management, and corrective action.
Role type
Senior IC vendor/partner program manager
Builds
Operational workflows, partner databases, compliance records, and engagement scorecards for IT services and professional services delivery
Domain
IT services, managed services, consulting, systems integration, and technology services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Vendor/partner lifecycle management, compliance administration, contract and SOW coordination, performance scorecard management, corrective action tracking, gap analysis, root-cause analysis, data interpretation, stakeholder governance
Preferred skills
Experience with PSA/ERP/CRM systems, advanced Excel and reporting, cross-functional collaboration, time-zone coordination
Technologies
PSA, ERP, CRM, Excel
Responsibilities
Manage daily operating cadence for partner readiness, engagement follow-up, performance reviews, and requalification; Lead partner corrective-action discussions and support recovery for delivery failures; Coordinate contract, SOW, and engagement setup including approvals and documentation; Prepare dashboards, QBR materials, and management reports; Review partner qualifications and participate in criteria-based selection decisions; Identify recurring delivery issues and recommend actions to strengthen partner quality and scalability
Seniority
Senior, hands-on IC
