Full-Time Student Advisor
Core
Support international students on-campus with cultural acclimatization, academic issues, accommodation, and duty of care for under-age students.
Role type
Student Advisor (International Education)
Builds
Student retention and successful conversion to courses
Domain
International Education / English Language Training
Deliverable
client delivery
Required skills
Customer service, organizational skills, database management, communication, cultural sensitivity
Preferred skills
Japanese language, experience in international college/school
Technologies
PRISMS, Microsoft 365
Responsibilities
Advise students on cultural acclimatization and academic issues; support student accommodation requests; provide duty of care for under-age students; facilitate student extensions; issue Letters of Acceptance and COEs; support agents with phone inquiries; conduct school tours; update student information in PRISMS.
Seniority
Entry-level / Junior