Account Manager
Core
Manage customer relationships from prospecting to post-sales growth, driving product awareness, upsell, and consumption for mid-market enterprises.
Role type
Mid-market Account Manager (SaaS/iPaaS)
Builds
Enterprise AI orchestration platform for business process automation
Domain
Enterprise Software / iPaaS / AI Orchestration
Required skills
Full-cycle sales, complex deal negotiation, C-suite selling, SaaS/iPaaS sales experience, pipeline management, technical product understanding, mid-market account ownership
Preferred skills
Prior AE experience, startup environment adaptability, outbound prospecting, workshop facilitation
Technologies
Workato platform, enterprise systems integration
Responsibilities
Manage target book of current customers and drive product upsell; Conduct in-person workshops for product education and use case identification; Meet and exceed annual and quarterly sales targets; Maintain accurate pipeline management with expert-level forecasting; Understand customer needs and requirements; Share best practices back into the organization
