Principal Business Value Consultant
Core
Partner with Sales, Customer Success, and Engineering to quantify, articulate, and realize tangible customer benefits, driving product adoption, retention, and expansion.
Role type
Principal Business Value Consultant (Strategy & Mentorship)
Builds
Repeatable automations, scripts, interactive tools, and scenario-based business cases for value modeling and ROI tracking.
Domain
SaaS / B2B Technology / Financial Strategy
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Value Realization, Business Case Frameworks (ROI, NPV, IRR, TCO), Executive Storytelling, Post-sale Outcome Delivery, Financial Strategy, Technical Innovation Translation, Account Expansion Strategy
Preferred skills
MBA or advanced technical/business degree, Basic coding/scripting, AI agents, Rapid web app development (e.g., Streamlit)
Technologies
Streamlit, AI agents, Automation scripts
Responsibilities
Validate ongoing customer business outcomes and transform them into measurable adoption and revenue expansion; Construct forward and backward-looking scenario-based business cases to secure executive buy-in; Develop repeatable automations and tools to streamline value modeling and reporting; Translate technical advantages into executive-level financial stories; Lead the value management lifecycle from pre-sale to post-sale; Partner with Product and Marketing to quantify new capabilities and train internal teams; Report monthly on engagement impact correlating to retention and expansion metrics.
Seniority
Principal, strategy & mentorship
