CareerPlan

Individual Giving Lead, Retention

New South WalesFull-time2026-10-06 → 2026-10-19
Hybrid

Core

Lead retention strategies for single and regular giving campaigns, optimizing supporter journeys and long-term value using data and AI.

Role type

Senior marketing manager (retention/lifecycle)

Builds

Multi-channel supporter retention campaigns and optimized donor journeys

Domain

Non-profit / Children's charity / Marketing

Deliverable

product features

Required skills

Retention/lifecycle marketing strategy, Multi-channel campaign management, Data analytics, CRM/Marketing automation, Budget management, Test-and-learn optimization, Stakeholder management

Preferred skills

Salesforce, People management, AI tool implementation

Responsibilities

Deliver and optimize single and regular giving retention strategies, Coach direct reports on integrated campaigns, Refine audience segmentation and personalization, Embed test-and-learn approaches, Manage budgets and external agencies, Support AI-enabled tool implementation

Seniority

Senior, hands-on IC with leadership