Workplace Support Engineer - Audio Visual
Hybrid
Core
Provide support for MS Teams and Zoom meeting room platforms and hardware for corporate and government clients.
Role type
Workplace Support Engineer (Audio Visual)
Builds
Meeting room platforms and hardware solutions
Domain
Corporate/Enterprise IT and Audio Visual
Deliverable
product features
Required skills
Microsoft Teams support, Zoom support, Crestron, Logitech, Yealink, corporate/enterprise client experience, hands-on troubleshooting
Preferred skills
M365 exposure, customer-facing skills
Responsibilities
Resolve support issues for platforms and hardware, liaise with vendors, troubleshoot technical issues, train end users on platforms
Seniority
Mid-level, hands-on IC
