IT Helpdesk Specialist — EMEA & US Support - Student Position
Core
First-line IT support for EMEA and US offices providing hardware/software troubleshooting, onboarding/offboarding, and A/V system support.
Role type
Helpdesk Specialist
Builds
IT support services for global offices
Domain
IT Support / Managed Services
Deliverable
client delivery
Required skills
Windows troubleshooting, Mac troubleshooting, hardware installation, network configuration, Entra ID administration, Intune/Kandji MDM administration, Azure/O365 administration, inventory management, onboarding/offboarding procedures
Preferred skills
MCSA/CCNA certification
Technologies
Windows, Mac, Entra ID, Intune, Kandji, Azure, O365, Zoom, Teams (via careerplan.io/jobs/93-00B-39-371-it-helpdesk-specialist-emea-us-support-student-position-at-earnix)
Responsibilities
Troubleshoot hardware and software issues, Install and configure hardware/software/networks, Execute onboarding/offboarding processes, Manage IT inventory, Monitor on-premises systems, Maintain A/V conference systems, Perform first-line administration of identity and device management tools
Seniority
Entry-level / Student
