Workplace Technology Specialist - New York
Core
Provide hands-on IT and workplace technology support to ensure the smooth operation of Legora's New York office, including device management, meeting room AV, and connectivity.
Role type
Individual contributor workplace technology specialist
Builds
A functional, secure, and efficient physical office environment for employees
Domain
Corporate IT / Workplace Technology
Deliverable
infrastructure
Required skills
macOS troubleshooting, hardware lifecycle management, AV/conferencing equipment support, basic network connectivity troubleshooting, ITSM platform usage, security procedure adherence
Preferred skills
Apple Business Manager, endpoint management platforms, identity/access tools, office networking hardware, scripting/workflow automation
Responsibilities
Troubleshoot laptop, application, and connectivity issues; onboard new hires with device and account setup; manage meeting room AV and conferencing equipment; handle hardware provisioning, inventory, and repairs; assist with office moves and equipment installations; maintain badge readers and security hardware; write support guides and test automation workflows
Seniority
Mid-level, hands-on IC