Director of Business Operations and Performance
Core
Build and lead the Business Operations & Performance function to create a scalable, data-driven management system connecting strategy, sales, delivery, financial performance, and resource planning.
Role type
Director, Business Operations & Performance (Player-coach)
Builds
Management systems, operating rhythms (MBR, forecasting, KPI reporting), governance structures, and a scalable Business Operations function. (via careerplan.io/jobs/8653935002-director-of-business-operations-and-performance-at-psgconsults)
Domain
Professional Services / Consulting / Analytics / Technology-enabled solutions
Deliverable
dashboards & analysis
Required skills
Business operations leadership, sales operations, enterprise forecasting, resource planning, capacity management, utilization management, financial performance analysis, cross-functional alignment, strategic planning
Preferred skills
Building functions from the ground up, influencing senior leadership, data-driven decision making
Technologies
Salesforce
Responsibilities
Lead the development of the Business Operations function; Establish management systems connecting strategy, sales, delivery, and finance; Own sales operations processes including pipeline management and forecasting; Lead enterprise forecasting across revenue, utilization, and profitability; Build pipeline-to-capacity planning processes; Establish time tracking and utilization governance; Partner with senior leadership to improve operational effectiveness.
Seniority
Director, strategic leadership
