Director of Revenue Operations
Core
Lead planning, forecasting, and reporting for Post-Sales teams (Onboarding and Customer Success) while managing a team of analysts to drive operational excellence and growth.
Role type
Director of Revenue Operations (Post-Sales)
Builds
Scalable processes, systems, and operating models for Onboarding, Customer Success, and Customer Education
Domain
SaaS / Post-Sales Operations
Deliverable
dashboards & analysis
Required skills
Revenue operations strategy, forecasting, KPI development, process optimization, workforce planning, cross-functional leadership, CRM management, team mentoring (via careerplan.io/jobs/013e628a-f4eb-4d2e-b447-e323da373fd1-director-of-revenue-operations-at-weave)
Preferred skills
Six Sigma certification, compensation/incentive plan design
Technologies
Salesforce, AI automation tools
Responsibilities
Establish scalable processes and operating models; Build KPIs, reporting dashboards, and forecasting models; Analyze customer touchpoints to eliminate bottlenecks; Direct organizational design and resource allocation; Partner with Product, Sales Ops, BI, HR, and Finance; Evaluate and implement RevOps technology and incentive programs
Seniority
Director, strategic leadership with hands-on team management