IT Support Technician (Logistics)
Core
Deliver complete lifecycle IT services for SpaceX staff, supporting critical operations like launch, mission, and 24x7 manufacturing.
Role type
Senior IT Support Technician (Logistics)
Builds
End-user computer infrastructure, printing, conference room technologies, and network connectivity for production/metrology/test machines.
Domain
Aerospace manufacturing and mission operations
Required skills
Hardware deployment and troubleshooting, network configuration (VLANs), printer management, asset lifecycle management, Microsoft technologies support, technical documentation
Preferred skills
Mac/iOS/Linux support, A+ and Network+ certifications, AV equipment knowledge
Responsibilities
Manage on-site inventory and total lifecycle of IT assets; Procure, configure, and deploy computer hardware and mobile devices; Configure and troubleshoot desktops, printers, and non-traditional network devices; Provide 1st, 2nd, and 3rd tier support to employees; Troubleshoot software and hardware issues in-person and remotely; Develop new workflows and solutions with engineering groups; Configure and troubleshoot network connectivity and VLANs; Write instructional documentation for non-technical audiences
Seniority
Mid-level, hands-on IC
