Sales Operations Manager (Starlink Channel Sales)
Core
Own systems, processes, and data to make the Starlink reseller channel scalable and high-performing, enabling indirect revenue growth.
Role type
Sales Operations Manager (Channel/Reseller)
Builds
Reseller portal onboarding workflows, co-sell registration processes, and data collection systems for KYC and pipeline reporting.
Domain
Satellite connectivity / B2B Channel Sales
Required skills
Channel operations, Reseller operations, Sales operations, Revenue operations, CRM discipline (HubSpot/Salesforce), Data-driven mindset, Process design, Cross-functional collaboration
Preferred skills
Enterprise B2B channel experience, KYC/compliance workflows, Pipeline reporting automation, Co-sell motions, High-growth environment experience
Technologies
HubSpot, Salesforce, PRM platforms
Responsibilities
Own reseller portal onboarding operations and tiering workflows; Design and operate co-sell registration processes; Build quarterly channel data collection for KYC and pipeline reporting; Partner with Channel Sales on performance data and scorecards; Define and enforce service levels for operational handoffs; Collaborate with engineers to automate data capture and improve quality; Establish success metrics for channel operations and optimize based on feedback.
Seniority
Mid-Senior, hands-on IC