Regional Head of Services (APAC)
Core
Lead the Asia Pacific services organization to deliver implementation, partner solutions, and technical client support for investment firms.
Role type
Senior regional head of professional services (APAC)
Builds
Local services delivery model and client support operations for the APAC region
Domain
Financial technology / Investment management / Professional services
Deliverable
client delivery
Required skills
Regional leadership, professional services management, complex implementation methodologies, partner services models, technical client support, operational excellence, KPI tracking, cross-functional collaboration
Preferred skills
Experience as Head of Professional Services for APAC, combined Services Sales and delivery leadership
Technologies
None stated
Responsibilities
Lead APAC services organization aligned with global GTM strategy; oversee implementation and technical support delivery; manage local operational models to resolve client escalations; build and mentor regional team; partner with Sales, Engineering, and Global Services; establish and track regional KPIs
Seniority
Senior, hands-on IC with regional leadership scope
