Systems Engineer
Core
Providing technical support, maintaining enterprise systems, and assisting with IT projects and implementations for end users.
Role type
Systems Engineer (Business Systems)
Builds
Enterprise IT environments including Microsoft 365, Azure, and MDM solutions
Domain
IT Operations / Cloud Infrastructure
Deliverable
client delivery
Required skills
troubleshooting, documentation, critical thinking, problem-solving, Microsoft 365 administration, networking, hardware/software support, MDM management
Preferred skills
ITIL frameworks, enterprise cloud automation
Technologies
Azure, Microsoft 365, SharePoint, Exchange, Teams, Entra ID, Intune, Apple Business Manager, Mosyle, JAMF, GitHub, Azure DevOps
Responsibilities
Respond to user queries and manage incident tickets, perform routine systems maintenance and testing, assist with new technology implementations, manage IT assets and vendor records
Seniority
Mid-level, hands-on IC