CareerPlan

Head of ThankYou Rewards Capabilities & Partnerships, Director

WILMINGTON, Delaware, United States of AmericaFull-time$170k2026-09-21 → 2026-11-10
Based in United States

Core

Define and execute the strategic vision for the ThankYou Rewards ecosystem, driving member engagement, rewards value, and economic performance.

Role type

Senior leadership (Head of) loyalty rewards strategy and partnerships

Builds

Strategic roadmap for loyalty program capabilities and external partner ecosystems

Domain

Financial services / Consumer banking / Loyalty & Rewards

Required skills

Strategic planning, partnership management, business case development, cross-functional leadership, stakeholder influence, budget management, risk governance, team development, commercial mindset, digital product innovation

Preferred skills

Loyalty ecosystem experience, digital product development, consumer banking knowledge, sales management

Technologies

N/A

Responsibilities

Define long-term vision and strategic roadmap for rewards capabilities; lead high-impact strategic partnerships across travel, retail, and digital; drive innovation in redemption experiences and platforms; align enterprise-wide stakeholders; build and develop high-performing leadership teams; ensure regulatory compliance and sound governance.

Seniority

Director, strategic leadership