Senior Host Development Lead, Incentives
Core
Lead strategy for Airbnb's host community incentives, recognition, and benefits programs to drive host growth, retention, and loyalty.
Role type
Senior leader (Strategy & Operations)
Builds
Global incentive systems, recognition campaigns, and education programs for hosts
Domain
Travel / Hospitality / Community Management
Required skills
Incentive and loyalty program design, Strategy, B2B education, Data analytics, Financial literacy, Cross-functional leadership, Global program scaling, Vendor management, OKR alignment, Generative AI application
Preferred skills
Experience with Experiences and Services lines of business, Cultural sensitivity for global audiences
Technologies
LLMs, Generative AI
Responsibilities
Design and implement initiatives to deepen host quality and drive retention; Evolve the Superhost program and incubate new incentive programs; Partner with Product, Marketing, and Data Science to ensure global scalability; Manage operational execution including scoping, stakeholder alignment, and financial viability; Communicate program strategy and impact to executive leadership; Mentor junior team members.
Seniority
Senior, hands-on leader with mentorship responsibilities
