Collections Specialist - Train On-Site Home Office Program - Salary up to $21.05/hour
Hybrid
Core
Manage customer accounts and drive effective resolutions through outbound client calls using negotiation techniques.
Role type
Collections Specialist
Builds
Customer account resolutions
Domain
Financial services / Collections
Deliverable
client delivery
Required skills
negotiation, outbound calling, risk assessment, decision-making, problem-solving, data entry
Preferred skills
experience in customer-facing or service-oriented roles
Technologies
Microsoft Office, Windows operating systems
Responsibilities
Handle outbound client calls to reach timely resolutions, follow operational procedures for complex situations, drive accurate collections activity, assess risk in day-to-day decisions, escalate and report control issues
Seniority
Entry-level, 1–3 years experience