Ops Sup Analyst 1 - C09 - PUNE
Core
Entry-level analyst supporting quality assurance and operational control activities, conducting reviews, monitoring adherence to processes, and ensuring compliance with regulatory requirements.
Role type
Entry-level IC operations support analyst (QA)
Builds
Client reports, advices, notices, confirms, and quality scorecards
Domain
Banking operations and regulatory compliance
Required skills
Quality assurance reviews, process monitoring, root cause analysis, regulatory compliance, documentation management, stakeholder liaison, project coordination, risk assessment, trend analysis, SQL queries
Preferred skills
Experience in banking operations, audit, risk & control, defect identification, error analysis, workflow management systems, case management platforms
Technologies
Microsoft Office (Excel, PowerPoint, Word), SQL, FDR, AWS, BEST, ASPEN, PEGA, G360, FD, KANA, ROADS, SAMS, COBALT, SAWGRASS
Responsibilities
Perform quality assurance reviews of client reports and advices; Review operational processes for compliance; Identify defects and process gaps; Conduct root cause analysis and recommend corrective actions; Create presentations for management updates; Facilitate training sessions and write UAT scripts; Manage project plans and coordinate follow-ups; Prepare quality reports and trend analysis; Support continuous improvement initiatives.
Seniority
Entry-level, hands-on IC
