Senior Analyst/Associate, Operations Quality Assurance (Merchant Fraud/Underwriting)
Core
Conduct daily quality assurance checks on risk operations work to ensure compliance with internal standards and external regulatory requirements.
Role type
Senior IC risk operations quality analyst
Builds
Operational quality assurance programs and monthly QA reports
Domain
Global payments and financial services
Deliverable
dashboards & analysis
Required skills
risk management, regulatory compliance, fraud detection, dispute management, process optimization, root cause analysis, data interrogation
Preferred skills
Quality Control, Quality Assurance experience
Technologies
N/A
Responsibilities
Conduct daily QA checks on risk operations, deliver monthly QA reports identifying errors and gaps, analyze root causes of gaps, collaborate with global stakeholders to improve procedures, lead or support global quality uplift projects
Seniority
Senior, hands-on IC
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