Team Lead Account Manager - English

Barcelona, Barcelona, Spain💼 Full-time🗓 2026-08-04 → 2026-09-27

Core

Lead a team of Account Managers to drive retention and revenue growth for a portfolio of small merchants transacting between €5K and €50K in monthly TPV.

Role type

Senior IC Account Management Team Lead

Builds

Merchant engagement strategies and portfolio health improvements for small business card acceptance

Domain

FinTech / Payments

Required skills

Team leadership and coaching, Commercial performance management, Operational excellence, Cross-functional collaboration, Sales and upselling, Data-driven KPI monitoring

Preferred skills

Experience with UK or German market

Technologies

None stated

Responsibilities

Lead, mentor and develop a team of Account Managers; Drive team performance against net revenue growth, retention and upselling KPIs; Collaborate with Sales, Customer Support, and Product teams to improve merchant experience

Seniority

Senior, hands-on IC with people leadership

Sourced via greenhouse · Listed on CareerPlan, which tracks 813,000+ jobs from 20+ sources.

About SumUp

We believe in the everyday hero.Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.