Senior Sales Specialist
Core
Lead commercial development and growth of Voice AI opportunities across Southeast Asia, Japan, and Hong Kong, translating customer challenges into Voice AI use cases and driving deals from discovery to closure.
Role type
Senior Sales Specialist (Voice AI Subject Matter Expert)
Builds
Voice AI Connect and Live Hub SaaS solutions connecting AI bots to contact center audio
Domain
Voice AI, Contact Center, Telecom (VoIP) (via careerplan.io/jobs/85-004-61-E6D-senior-sales-specialist-at-audiocodes)
Deliverable
production ML models
Required skills
Voice Conversational AI, Contact Center, Telecom (VoIP), selling real-time communication solutions, engaging senior stakeholders, working with technology partners, building TCO/ROI business cases
Preferred skills
None stated
Technologies
Voice AI, Contact Center, VoIP
Responsibilities
Lead technical qualification, discovery, and solution design for Voice AI opportunities; Scope, build, and execute customer demos, POCs, and pilots; Partner with regional Sales Leads to develop new enterprise opportunities; Identify and develop relevant Voice AI use cases; Capture customer metrics to build TCO, ROI, and value-based business cases; Own technical RFP and RFI responses; Build strong relationships with enterprise customers and partners; Maintain strong knowledge of Voice AI, Contact Center, and CX Automation
Seniority
Senior, hands-on IC
