Implementation Coordinator - Spanish
Core
Onboard small business customers to the Motive fleet management platform, ensuring hardware/software setup, system training, and early product adoption within the first 90 days.
Role type
Implementation Coordinator (SMB)
Builds
Customer onboarding and initial product adoption for the Motive platform
Domain
SaaS / Fleet Management / Transportation & Logistics
Deliverable
product features
Required skills
Customer relationship management, Salesforce proficiency, Data analysis, SQL, Project management, Problem-solving
Preferred skills
Documentation, Reporting, Hardware setup guidance
Responsibilities
Guide new customers through initial hardware/software setup and system training, Monitor customer progress to ensure timely activation, Handle a large volume of phone and email inquiries, Collaborate with cross-functional teams to resolve complex issues
Seniority
Mid-level, hands-on IC
