Sales Engineer
Core
Technical sales partner for an AI customer experience platform, bridging complex enterprise architecture with AI agent capabilities to drive adoption.
Role type
Senior Sales Engineer (Pre-sales)
Builds
AI-powered in-app chat experiences, AI support agents, and scalable communication infrastructure for enterprise clients.
Domain
B2B SaaS / CPaaS / Generative AI / Customer Experience
Deliverable
production ML models | product features
Required skills
RESTful APIs, mobile SDKs, integration workflows, JavaScript/React, iOS/Swift, Android/Kotlin, Unity, React Native, Flutter, LLMs, AI agents, agentic workflows, Claude, ChatGPT, Make, Zapier, n8n, security compliance (SOC 2, ISO-27001/42001, HIPAA, GDPR)
Preferred skills
Building custom GPTs and agentic workflows, automating pre-sales research with AI, designing bespoke dashboards
Technologies
Sendbird APIs, SDKs, Claude, ChatGPT, Make, Zapier, n8n
Responsibilities
Own technical sales cycle from discovery to close, run structured discovery with engineers and architects, design solution architectures, build and deliver AI-powered demos, automate pre-sales workflows, articulate security posture, feed market insights to product roadmap
Seniority
Senior, hands-on IC