Sr. Partner Delivery Manager

## Responsibilities - Work with the Professional Services team to use Databricks delivery partners to accelerate customer project outcomes. - Build and develop Professional Services relationships with Global System Integrators (GSIs), Regional System Integrators (RSIs), and regional Partner teams to support bi-directional pipeline review and engagements (subcontracting, and advisory) for company priorities. - Build a RFP process to support Partner Selection for large complex multi-year, multi-phase migration deals. Create templates, scorecards to supplement partner selection with a data-driven approach. - Spearhead and lead efforts to incubate and ramp new partners with Gen AI capabilities. - Drive MBRs and QBRs with priority partners and develop long-term roadmaps for PS Partner delivery priorities. Develop scorecards and feedback loops to segment partners by focus areas, regions, and company priorities. - Drive delivery governance to ensure partner quality and delivery on Services-led and partner-supported implementations. Support global programs to measure partner quality such as CSAT, Partner Survey, and program governance. - Lead programs that align with our PS & Partner strategy for Assurance and advisory services. Work with cross-functional channel teams to enable GSIs, RSIs, SIs on Assurance services, and support bi-weekly reviews and deal governance. - Support Partner IP efforts such as the creation of service delivery kits to better scale our ecosystem. - Liaison with Delivery Partner organizations to ensure personnel have the required level of training and certification in order to achieve Databricks projects following best practices. Champion and provide thought leadership for specialization programs. Implement and lead programs for achieving requirements and exceeding delivery quality. - Build and maintain an effective onboarding process for partner resources ensuring effective utilization and quality of services across Databricks customer deliveries. - Work with the Databricks resource management team to oversee the pipeline planning process with each of the delivery partners, ensuring partner resource availability in a timely manner to support Databricks services opportunities. - Allocation and outsourcing of Projects to Services partners. This includes selecting the appropriate partner for the project and working with the partner closely to ensure project success. - Work with legal, people operations, and other cross-functional organizations to support bi-directional contractual negotiations. - Advocate for the Partner's needs internally; managing any escalations and issues on projects being delivered by partners. - Develop, implement, and monitor Key Performance Indicators for each Services partner. - Coach, mentor junior members of the team, and partner resources. ## Requirements - Extensive industry experience including resource management and demand pipeline management and a record of success in navigating and driving engagements with large IT organizations with a focus on managed or professional service delivery. - Extensive experience within a professional services organization as a Partner Manager, and/or Consulting Manager. - Experience managing partner or third-party organization enablement including upskilling teams to provide delivery capabilities. - Excel at working directly with Partners and customers to gather, prioritize, plan, and execute solutions to customer business requirements as they relate to technology. - Experience managing commercial agreements with partners including Statements of Works to support services management. ## Nice to Have - None specified. ## Benefits - Shape the future of big data and the machine learning landscape for leading Fortune 500 organizations. - Work on complex distributed processing and machine learning problems. - Collaborate with leading Fortune 500 organizations.