Training & Operations Manager
Core
Build and scale a predictable, AI-enabled learning operations engine across APJ to transform regional execution into disciplined, data-driven, revenue-aligned outcomes.
Role type
Senior Operations Manager (Sales/Professional Services Enablement)
Builds
Scalable, data-driven operating cadence and AI-first workflows for regional training and operations
Domain
Technology / Data & AI / Professional Services
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Regional operating cadence design, forecasting frameworks, commercial fluency (utilization/revenue), automation implementation, predictive analytics, matrixed international environment navigation, systems-oriented governance
Preferred skills
AI workflow integration, executive-level data translation, risk identification and corrective action
Technologies
AI-first workflows, predictive analytics tools, automation platforms
Responsibilities
Architect and run scalable operating cadence including forecasting, QBRs, and capacity planning; Partner with Sales and Professional Services leaders to execute regional plans; Embed automation and AI into intake, scheduling, and performance tracking; Lead high-priority escalations and convert issues into systemic improvements; Standardize governance frameworks and decision rights; Optimize regional utilization and fill rates while maintaining cost discipline
Seniority
Senior, hands-on IC with regional ownership
