General Manager, Subscription Business
Core
Lead and accelerate growth of RTR's core membership subscription business, serving millions of women with ongoing access to a shared closet of designer apparel and accessories.
Role type
General Manager, Subscription Business
Builds
A scalable subscription platform for fashion rental, including member plans, product assortment, and reverse logistics operations.
Domain
Fashion retail / Circular economy / Subscription services
Required skills
P&L ownership, subscription business strategy, member acquisition, retention management, lifecycle marketing, pricing strategy, product roadmap definition, cross-functional leadership, data analytics, e-commerce operations
Preferred skills
Fashion/apparel industry experience, digital merchandising, membership program optimization, conversion funnel optimization
Technologies
CRM, lifecycle marketing tools, product management frameworks, data analytics platforms
Responsibilities
Own P&L for Subscription business including revenue, margin, and cost structure; Drive member acquisition across paid, organic, and partner channels; Lead retention, pausing, and lifecycle marketing to reduce churn; Optimize pricing, promotions, and add-on revenue; Guide product and technology roadmap for seamless member experience; Optimize assortment and inventory utilization; Improve operations and fulfillment processes; Lead cross-functional teams and present strategic updates to executive leadership.
Seniority
Senior, hands-on IC