Accommodation Specialist
Core
Deliver high-quality absence management solutions, manage daily absence operations, and recommend workplace accommodations for employees with medical conditions.
Role type
Specialist in absence and accommodation management
Builds
Absence management processes and accommodation support plans for client companies
Domain
Employee benefits and disability management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Case management, documentation, compliance with FMLA/ADA/state laws, communication with stakeholders, process improvement, medical certification review, worksite modification assessment
Preferred skills
Disability management, leave management, workers compensation administration, clinical/vocational rehabilitation, human resources
Technologies
Standard tracking and diary systems
Responsibilities
Manage daily absence operations including case management and documentation; Review medical certifications to determine leave status; Identify and recommend workplace accommodations for employees with functional limitations; Collaborate with third-party administrators and internal units to ensure seamless service delivery; Communicate with employers, employees, and legal stakeholders regarding leave policies and modifications; Track modifications and document interactions; Resolve operational issues and escalate complex cases.
Seniority
Individual Contributor, entry to mid-level