Bilingual Disability Management Specialist
Core
Oversee the full lifecycle of disability management claims, including complex files, to ensure early and safe return to work.
Role type
Senior IC disability management specialist (claims adjudication & return-to-work)
Builds
Individualized recovery and transitional return to work plans for employees
Domain
Human resources / disability management / healthcare
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Claims adjudication, functional assessment, return-to-work planning, medical documentation review, stakeholder collaboration, policy compliance, data entry, mentorship
Preferred skills
Registered professional designation (RN, RPN, Kin., RRP, CDMP, CRTW), healthcare background, Microsoft Office proficiency
Technologies
Internal Claims Management System, Microsoft Office
Responsibilities
Adjudicate disability claims in accordance with client and organizational policies; Conduct detailed functional interviews regarding activities of daily living; Develop and monitor individualized recovery and transitional return to work plans; Collaborate with healthcare providers, employers, and support service partners; Mentor other Recovery Facilitators and disability management staff; Maintain accurate documentation and update claim status in the Internal Claims Management System.
Seniority
Mid-level to Senior, hands-on IC with mentorship responsibilities