ADA Specialist
Core
Liaison serving as a single point of contact for employers to assist with disability-related claims, leave status, and workplace accommodations.
Role type
Disability and leave management specialist
Builds
Integrated leave management procedures and return-to-work plans for client companies
Domain
Employee benefits, disability management, and human resources
Deliverable
client delivery
Required skills
Disability management, leave management, workers compensation administration, clinical/vocational rehabilitation, case management, HR operations, legal knowledge of FMLA/ADA/state leave laws, persuasion and negotiation, analytical reporting, system application proficiency
Preferred skills
Experience with independent medical evaluations, vocational resources coordination, ambiguous work situations
Technologies
Tracking and diary systems
Responsibilities
Serve as single point of contact for ADA customers regarding ADA, FMLA, and STD/LTD claims; Provide consultation on employee readiness for stay-at-work or return-to-work; Manage interactions between employers, employees, and physicians; Review medical information to recommend worksite modifications; Partner with legal, clinical, and vocational resources; Ensure compliance with privacy laws (HIPAA) and document all interactions.
Seniority
Professional level, individual contributor
