Benefits Operations Specialist
Core
Manage the operations and administration of US employee benefits programs, including health, welfare, retirement, and leave of absence, while supporting system integrations and compliance.
Role type
Benefits Operations Specialist
Builds
US employee benefits programs, leave management systems, and benefits-related data integrations
Domain
Human Resources / Benefits Administration
Deliverable
client delivery
Required skills
US benefits administration, leave of absence program management, benefits compliance, vendor management, data auditing, project management, system integration support, employee communications, process optimization
Preferred skills
Canada/LATAM benefits knowledge, Workday experience
Technologies
Workday
Responsibilities
Manage day-to-day benefits administration for health, dental, vision, and retirement programs; Serve as escalation point for employee benefits inquiries and provide expert guidance on plan options and compliance; Conduct audits of benefits data, payroll deductions, and enrollments; Partner with third-party vendors for benefits processing and compliance; Support Total Rewards COE with federal, state, and local regulatory compliance; Manage Leave of Absence, ADA accommodations, and Workers' Compensation cases; Maintain Employee Self-Service support and knowledge base; Deliver new hire orientation and benefits education materials; Evaluate benefits processes for automation and optimization; Lead benefits-related projects such as open enrollment and vendor implementations; Oversee integration of benefits data across multiple systems.
Seniority
Mid-Senior level, hands-on IC
