Renewals Specialist
Hybrid
Core
Execute contract renewals and drive customer retention within an assigned territory for a database platform.
Role type
Senior IC Renewals Specialist
Builds
Contract renewals and customer retention outcomes
Domain
SaaS / Database technology
Required skills
Contract negotiation, customer relationship management, sales target achievement, territory management, forecasting, stakeholder collaboration
Preferred skills
Database technology knowledge, cloud infrastructure familiarity, open source technology experience
Technologies
MongoDB, AWS, Google Cloud, Microsoft Azure
Responsibilities
Manage and proactively work on the Renewals base for on-time renewals, increase Renewal Rate, report Renewals forecast, build strong relationships with customers, collaborate with Sales and Customer Success teams
Seniority
Mid-Senior, hands-on IC