Technical Account Manager (APJ)
Core
Primary technical partner for enterprise customers post-sale, ensuring adoption, operation, and long-term value of the Supabase platform.
Role type
Senior Technical Account Manager (APJ)
Builds
Customer success, retention, and expansion for the Supabase Postgres development platform
Domain
Developer tools / Cloud Infrastructure / Database
Deliverable
client delivery
Required skills
Database internals, scalability, security posture, infrastructure tradeoffs, production system operations, technical consulting, escalation management, cross-functional collaboration, customer advocacy, async communication
Preferred skills
6+ years experience in engineering/SRE/technical consulting, proactive risk identification, architecture review, global team experience
Technologies
Postgres, Supabase, Edge Functions, Realtime, Vector Search
Responsibilities
Validate deployments and guide onboarding, proactively surface risks and optimization opportunities, coordinate internal teams on complex escalations, align platform capabilities with customer roadmaps, serve as voice of customer to Engineering/Product, partner with Sales on account health and renewals
Seniority
Senior, hands-on IC
